Models as Purposeful Representation

Models may be of various types, such as:

a) working scaled, something solid or concrete, like a miniature, which might be termed as a prototype.

b) an abstract set of equations that represent or describe the interactions and inter-dependencies among various system elements or variables.

c) a computer simulation that tries to simulate a given situation on the ground.

d) simple drawings and a bit more complex animation of a process depicting movement.

e) graphical description of a system’s characteristics or a description of a design. It might be two or three-dimensional representation.

In Nemetics the idea of having a model (any of the above representation) is to fulfill two purposes, which are as follows:

a) Help in understanding one complex adaptive system (CAS)

b) Transfer the understanding of one CAS to another and understand the changes that would happen to a CAS over time.

The other part of Nemetics is the RGB waves, where:

a) R waves represent the events that occur in a CAS  It is temporal in its character allowing various events to happen over time.

b) G waves represent the behavior that triggers the R waves. It is spatial in nature. Repetitive behavior characterizes the space, enlivens it and lends meaning.

c) B waves depicts the design or the collective understanding that informs and shapes the G waves. It is space-time taken together, which shapes both space and time to initiate flow of certain behavior operating under certain constraints, which in turn leads to various events.

So, this is the concept of Unity in Diversity. The essential unity is B waves, which allows various manifestations to happen in the form of G and R waves.

It follows that if B waves are changed modified or redesigned then G and R waves would also be changed automatically.

It may so happen, as usually is the case, that two systems are interacting with each other and therefore influencing each other. It might happen to the machines and equipment. It might happen between persons. And it might also happen between organizations and nations.

To illustrate this case let us use the Richardson Arm’s Race Model:

While you might enjoy going through the link let us point out the RGB waves in this interactions between two systems or two nations.

The level of Arms build up of each nation = R waves (denoted by dx/dt and dy/dt). Interesting to note the temporal nature of the R waves.

The Reaction coefficients for each nation, indicating the degree to which each party feels threatened by the armament level of its rival, which then leads to the decision to build more arms = G waves (denoted by the coefficients a and b). Note the spatial nature of the G waves through exhibition of repetitive behavior; interdependent on each other.

The Expense coefficients, generally reflecting the economic costs of increased production and the grievance factors (indicating that the nations are competitors) or goodwill factors (indicating that the nations are friendly towards one another). = B waves (denoted in the equations by r and s). Interesting to note the space-time nature of the B waves, which governs both G and R waves.

The model captures the interactions and inter-dependencies between R, G and B waves and the adaptive behavior of the complex system along with the diversity of manifestation that it produces from the underlying unity.

This model and its variations can now be applied to two competitors, be they nations or companies highlighting the concept of Nemetics that understanding of one CAS can be smartly applied to another CAS to speed up understanding and decision-making.

In doing so, it allows us to predict certain types of behavior depending upon the values of the system parameters.

Similar but usually more complex models might be used to describe the behavior of other social and economic indicators.

Model T in a Famous Hospital

Few days back my friend, Debu and I visited a famous heart hospital called Rabindranath Tagore Heart Research Institute in Kolkata named after the famous poet.

It was founded by Dr. Devi Shetty, a famous heart surgeon. Its team of doctors were top grade specialists. People trusted them for their skills and diagnosis. Even patients from the neighboring countries of Bangladesh, Nepal, Bhutan & Pakistan flocked to the place patiently milling around to have themselves treated.

Started in the year 2000 it has acquired a formidable reputation. In little over a decade the place had an overcrowded look. With the ever-increasing stress of handling the ‘swelling crowd’ the smiles on their employees faces were turning into perceptible unwelcome frowns.

Big photo posters were displayed all around proudly showing their team of competent doctors loudly proclaiming the enviable number of successful operations and other procedures they carried out. It was a service replica of Ford’s Model T. The founder Dr Shetty prided himself for having applied that model so well in service of the people. A well-known national daily covered an interview with Dr. Shetty about his dedicated application of Model T in service industry.

Soon we were discussing with the chief administrator about their operations. He looked a bit worried. Other heart hospitals were coming up in the locality. Some of their patients were switching to their competitors. Many of their loyal patients stopped turning up. Some of their good doctors were leaving them. Profits were going down. And they wanted to boost their profits by opening similar facilities in other towns and nearby states. He wanted to know how we may help him keep their heads high and profits up.

It is at this point I asked, “Where are your research facilities?”

“Well, to be honest we dont have one”, he replied.

“But the name of your facility proclaims that so boldly”, I shot back with curiosity.

He looked blank, unsure of his response.

“Well that might just be the thing that you need to keep your heads high and profits up”, I quipped.

I think, one may choose to find out about anything. Whatever they find out would help them restrategize their business.

What is going wrong? How do they strategize? What else can they do? Any clue?